Contact us
A question, a suggestion, a partnership? We read every message.
Last updated: 2026-04-09
Product support & billing
For any question about your account, a calculation, an invoice or a refund:
📧 support@trade-cost.com
Average response time: under 24 business hours.
Privacy & GDPR
To exercise your rights regarding personal data (access, rectification, erasure, portability):
📧 support@trade-cost.com
Maximum response time: 30 days.
Partnerships & press
Are you a freight forwarder who wants to join the marketplace? A journalist, an investor or a strategic partner?
📧 support@trade-cost.com — mention “Partnership” or “Press” in the subject.
Registered office
TPS 92 SASU
128 rue La Boétie
75008 Paris
France
SIRET 989 891 254 00017
Report abuse
Do you suspect fraudulent use of the platform, a copyright violation or illegal content?
📧 support@trade-cost.com — subject “Abuse report”. We handle every alert within 48 hours.